We encourage spa treatments to be booked at least two weeks in advance.
HOURS OF OPERATIOn
Tuesdays & Wednesdays
Spa and Salon Closed
Sundays, Mondays & Thursdays
9:30 a.m. - 5:30 p.m.
Fridays & Saturdays
8:30 a.m. - 7:30 p.m.
Advanced reservations for Saturday spa appointments are reserved for resort guests only. Saturday reservations will become available to non-resort guests the Wednesday prior to the desired dates, based on availability. All hours are subject to change seasonally.
For appointments, please call 540-326-4055.
Appointment times will be staggered, and we will only allow a maximum of 6 treatments to be scheduled at one time to allow for adequate sterilization and disinfecting procedures between guests and services. No group bookings of more than four guests allowed at one time based on availability.
Guests will be required to change in the treatment rooms as locker rooms and indoor heat and water facilities are restricted to allow for adequate social distancing. The outdoor Infinity Edge Pool and Whirlpool will operate with limited access to adhere to the social distancing regulations.
Please note, Spa guests will be required to wear facemasks as soon as they arrive to the Spa and throughout their time in the Spa and during all services. All therapists and service professionals will wear the necessary protective gear as required and outlined by the service protocol they are performing, which includes facemasks, gloves, disposable aprons and face shields.
Guests of the Salamander Spa must be 18 years of age or older. Please notify your spa reservation agent or concierge when booking treatments if you have high blood pressure, allergies, physical disabilities, are pregnant or have any other health concerns. If you prefer a male or female therapist, please make your gender request when scheduling your treatment.
While we make every effort to accommodate same day appointments, we encourage guests to schedule appointments in advance to ensure that their treatment and technician preferences are available. A credit card is required to secure your spa reservation.
If you must reschedule or cancel your appointment, please notify the spa at least 24 hours in advance to avoid being charged a cancellation fee. Cancellations of packages or private parties require seven-day notice.
Arrival and Treatments
We recommend that you arrive 5-10 minutes before your service starts. Arriving late will limit the time for your treatment, thus decreasing its effectiveness and your enjoyment. Your treatment will end on time, so the guest is not delayed. The full value of your treatment will be charged.
Cell Phones and Cameras
To offer an atmosphere of tranquility, cell phone use is not permitted in the spa. In order to protect our guest's privacy, cameras or video are not permitted in the locker areas and wet facilities.
A nonadjustable 22% service charge will be included on your service bill for your service professionals. Additional gratuities may be added at your discretion.
Prices and services are subject to change.