ADA Compliance at Salamander Resort & Spa
Salamander Resort & Spa is respectful of its guests in need of special accommodations. The hotel is fully compliant with standards set forth by the American with Disabilities Act, and as such, we have taken the following measures to ensure our guests as comfortable as possible and able to navigate the property with ease.
We encourage guests to contact us in advance of their visit to ensure the most suitable accommodations are prepared to offer a comfortable stay. Please call, 540.326.4000.
This Accessibility Statement applies to: https://www.salamanderresort.com
We Value Digital Inclusion
In our effort to provide a fully accessible and optimized user experience for all site visitors, Salamander Resort & Spa has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.
The Salamander Resort & Spa website is monitored and tested regularly as part of a fully managed accessibility compliance solution provided by AudioEye, a third-party provider of Web Accessibility testing, remediation, and monitoring services dedicated to eradicating digital access barriers (join the movement). As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye’s proprietary audit ecosystem. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.
AudioEye Accessibility Certification
The AudioEye Trusted Certification represents a commitment to accessibility and digital inclusion.
The AudioEye web accessibility certification process involves automatic and manual testing with the goal of identifying and resolving access barriers, conforming with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1Level AA Success Criteria, and ensuring an optimal user experience for all users, regardless of their individual abilities.
- AudioEye Activation is complete.
- Testing & Discovery is ongoing with continuous monitoring.
- Remediation & Validation is ongoing.
- 24/7 Website accessibility help desk is active. Report an issue.
- Accessible site menu is activated.
- Page elements menu is activate
- Visual Toolkit is activated.
- Player is activated.
- AudioEye Trusted remains active.
AudioEye certifies that the Salamander Resort & Spa website is being optimized to substantially conform with AudioEye’s interpretation of the informative guidance provided by WCAG 2.1 AA. In this ongoing effort, certified accessibility professionals have already made progress to remove access barriers and will continue to enhance this site for optimal accessibility and usability for all users
This perpetual and uninterrupted process will include regular releases that improve access and usability for all users, including users of Assistive Technology. AudioEye and Name continue to collaborate in pursuit of conforming with WCAG principles, guidelines, and success criteria
Last updated July 21, 2020
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This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:
- For Windows users: JAWS and Internet Explorer or NVDA and Firefox
- For Mac users: VoiceOver and Safari or VoiceOver and Chrome
- For mobile users: VoiceOver for the iPhone and TalkBack for Android devices
Improving the User Experience for Users of Assistive Technologies
Web Accessibility Guidelines
Salamander Resort & Spa has leveraged the Web Content Accessibility Guidelines (WCAG) 2.1 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.
These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Name has elected to conform to Level AA of these guidelines.
Web Accessibility Initiative (WAI)
Design guidelines for electronic and information technology
Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the name website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.
If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback
Providing Users with a Free Customizable Assistive Utility
AudioEye Accessibility Toolbar
In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we provide free Web Personalization Tools that allow site visitors to customize their user experience. Activate the Ally Toolbar to access each tool listed below.
Experience the Ally Toolbar
To experience the AudioEye Ally Toolbar, activate the Ally Toolbar button in the bottom right hand corner.
The Ally Toolbar provides Tools Tailored to Needs
Learn more about the ways in which the Ally Toolbar allows site visitors with diverse abilities to customize their user experience:
The following tools may be available in the Ally Toolbar:
Listen to the content of a web page read aloud
Customize the visual display of the website
Navigate simplified menus using your keyboard or mouse
Page Elements Menu
Access page elements and regions with simple keystrokes
AudioEye Help Desk
Report accessibility related issues
Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Salamander Resort & Spa products and services. These sites, which are not controlled by Salamander Resort & Spa, may present challenges for individuals with disabilities that we are not able to control or remedy.
As made publicly available, here are the Accessibility Policies provided from these third-party sites:
Instagram Accessibility Announcement
Arrival to Salamander Resort & Spa
There are nine (9) handicap accessible parking spaces available in the top northwest corner of the parking lot.
Front Desk & Check-in
The front entrance is easily accessible with no stairs and opens directly into the Living Room with a view of the Grand Lawn. The front desk is able to facilitate check-in while the guest stays relaxed in their wheel chair with discreet pull out desks at each front desk station.
Guests may use elevators to get to each guestroom floor, fitness center and indoor pool. The second-floor guest wing, Salamander Spa, meeting hallways, Harrimans restaurant, Gold Cup Wine Bar, Library, Living Room and gift shop are all located on the main level. Access to the Grand Lawn is over Delaplaine Terrace through the Middleburg Terrace.
Restrooms in common areas
The restrooms located at both Harrimans restaurant and the banquet wing are designed with one (1) larger wheelchair accessible stall. Toilets in the wheelchair accessible stalls are raised. Restrooms located at the outdoor pool have a larger wheelchair accessible stall. All restrooms located at the indoor pool and fitness area are equipped with a grab bare and are large enough to accommodate a wheel chair.
All pools on property are equipped with ADA Lifts including:
- Outdoor Family Pool
- Outdoor Infinity Pool at the spa
- Indoor Pool
- Men’s locker room Hot Tub
- Women’s locker room Hot Tub
Salamander Spa is ADA accessible and features low lockers, an ADA shower and restroom in the locker rooms. The steam room is ADA accessible and all our treatment tables are hydraulic and can lower to an acceptable height for guests to move onto the table with ease. The outdoor Infinity Edge Pool includes a lift.
Salamander Resort & Spa offers eight (8) ADA compliant guestroom options including four (4) ADA king guest rooms and four (4) ADA double queen rooms. All guest rooms are equipped with strobe lighting and audio fire alarm system and include the following features:
- Roll in showers
- Raised toilets
- Raised bench inside the shower
- Roll up vanity
- Lowered thermostats
- Lowered security peep hole
- Wider guest room closets
- Option for lower hanging rail inside the guest closet
- Floor push switches for floor lamps
- Push switches for all side lamps
- Special curtain pull rods
- Shower stools are available on request
View our resort map below or for our visually impaired guests, please call us 540.326.4000 to learn more about the resort layout.
Image descriptions: Top left image is the Living Room which guests enter upon arrival with a view of the Grand Lawn; the Living Room doors open onto the terrace patio overlooking the Grand Lawn. Bottom right image is of the indoor pool located on the ground floor past the fitness center.